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Terms and Conditions
Welcome to Magic and Mood. By accessing or using our website, digital products, or related services (“Services”), you agree to the following Terms & Conditions (“Terms”). These Terms are designed to be clear, respectful, and supportive, reflecting the spirit of our work while outlining the boundaries that help everything run smoothly.
If you do not agree with these Terms, please discontinue use of our Services.
1. Use of Our Services
Our website, digital guides, courses, and resources are intended for personal, non‑commercial use. You agree not to reproduce, distribute, modify, or create derivative works from any content without written permission.
All content is created with care and is meant to support your personal learning and wellbeing. It is not medical, legal, or professional advice.
2. Digital Products
Magic and Mood offers digital goods such as guidebooks, rituals, seasonal resources, and educational materials. When you purchase a digital product:
• You receive a personal license to use the material
• You may download and save it for your own use
• You may not share, resell, or distribute the files
Because digital files cannot be “returned,” all digital purchases are non‑refundable unless otherwise stated (see Refund Policy below).
3. Courses, Workshops, and Events
If you enroll in a course or workshop:
• Access is granted to you alone
• Materials may not be shared or redistributed
• Dates, content, or delivery format may shift as needed to improve the experience
We reserve the right to remove access if a user violates these Terms.
4. Intellectual Property
All content on magicandmood.com — including text, graphics, branding, product names, layouts, and digital downloads — is owned by Magic and Mood and protected by copyright laws.
You may not copy, reproduce, or use our materials for commercial purposes without permission.
5. User Conduct
You agree not to:
• Use the Services for unlawful purposes
• Attempt to disrupt or harm the website
• Misuse contact forms or communication channels
We aim to maintain a gentle, safe, and respectful environment for all users.
6. Third‑Party Services
We may use trusted third‑party tools for payment processing, email delivery, analytics, or hosting. These providers have their own privacy and security practices. We do not control or take responsibility for their policies.
7. Limitation of Liability
Magic and Mood provides educational and supportive content. We are not responsible for:
• How you apply the information
• Any outcomes related to lifestyle changes, routines, or rituals
• Technical issues, interruptions, or data loss
Your use of the Services is at your own discretion.
8. Changes to These Terms
We may update these Terms occasionally. The “Last Updated” date will reflect any changes. Continued use of the Services means you accept the updated Terms.
9. Contact
If you have questions about these Terms, you can reach us at:
Magic and Mood
Email: couri@magicandmood.com
Peaceful Refunds & Returns
Magic and Mood is a small, heart‑led business. Everything we create is designed to be supportive, accessible, and thoughtfully made. This policy explains how refunds and returns work so expectations feel clear and kind for everyone.
1. Digital Products (Guidebooks, PDFs, Downloads)
Because digital files cannot be returned, all digital purchases are final.
If you experience a technical issue — such as trouble downloading your file — we’re always happy to help. Just reach out and we’ll make sure you receive what you purchased.
2. Physical Products (if you offer them now or in the future)
If you sell physical items (prints, cards, kits, etc.), you can use this section now or save it for later.
You may choose one of these options:
Option A: No returns on physical items
If you prefer simplicity:
• All physical product sales are final
• If something arrives damaged, we will replace it or offer store credit
Option B: Returns accepted within 14 days
If you want a more flexible policy:
• Returns accepted within 14 days of delivery
• Items must be unused and in original condition
• Customer is responsible for return shipping
• Refund issued once the item is received
Tell me which option fits your brand and I’ll finalize the wording.
3. Damaged or Incorrect Items
If something arrives damaged or incorrect, please contact us within 7 days of delivery with a photo and your order number. We’ll make it right through a replacement or store credit.
4. Cancellations
Digital orders cannot be canceled once delivered.
For physical items (if applicable), cancellations may be possible before the item ships. After shipping, the return policy applies.
5. How to Request Support
For any issues, email us at:
Magic and Mood
Email: couri@magicandmood.com
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